Digitalization and Integration of All Company Operations

Business Process Automation

Comprehensive automation of business processes eliminates chaos in data exchange between departments. The cloud platform brings finance, warehousing, and customer services together in a single digital system. This accelerates order processing and eliminates manual errors.

Business process automation and digital workflow

Official Microsoft Partner

25 Years

of ERP Automation Experience

200+

Completed Projects Across 12 Industries

Hybrid Expertise

BAS and Microsoft Dynamics 365 Business Central

How Business Process Automation Improves Company Efficiency

Implementing innovative solutions frees up to 45% of managers’ time previously spent completing and preparing repetitive invoices and reports. Workflows begin to follow clearly defined algorithms. All departments operate with a single source of truth, eliminating discrepancies between reports from different teams.

Elimination of Human Error and Operational Mistakes

Managers no longer forget to issue invoices or enter product SKUs into the database. The system automatically checks whether required fields are completed, verifies counterparty details, and sends notifications about outstanding receivables.

Faster Order Processing and Higher Customer Satisfaction

An order submitted through a website or marketplace is instantly transferred into the financial system, automatically reserving available warehouse stock. Customers receive invoices within two minutes. This significantly reduces customer churn and speeds up product shipment.

Transparent Financial Control and Expense Management

Every payment is automatically linked to a specific budget item and responsibility center, preventing unauthorized spending. Management receives an up-to-date view of account balances and timely alerts about potential cash flow gaps.

Instant Access to Consolidated Analytics

Preparing consolidated reports no longer takes weeks due to manual Excel data cleaning. Interactive Power BI dashboards update automatically. Information on margins, sales, and profitability is available with a single click.

Simplified Business Scaling and Branch Expansion

The system architecture makes it possible to quickly connect new legal entities, warehouses, or retail locations. Business process logic can be replicated across new units within a few days, minimizing operational chaos when entering new markets.

Protection of Commercially Sensitive Data and Access Control

Employees can access only the information required to perform their current tasks. The history of every transaction is strictly recorded. Deleting documents or making unnoticed backdated changes to them becomes technically impossible.

What Motivates Ukrainian Businesses to Look for New ERP Solutions

Outdated tools significantly slow down company growth, while modern ERP technologies give management complete and transparent control over the company’s finances and resources. This helps eliminate management delays and accelerate decision-making.

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Problem

Balance consolidation takes weeks because bank statements are reconciled manually and data is spread across separate spreadsheets. Management doesn’t see the actual cash-flow position until 10–15 days later, after some decisions have already been made.

What Business Central Provides

Automated bank statement imports, instant cost calculation, and a complete financial period close within three days.

Problem

Inventory discrepancies, delays in order picking, and a lack of up-to-date data lead to downtime and financial losses. Stocktaking takes weeks, while shortages are often discovered only after a shipment has already been disrupted.

What Business Central Provides

WMS-enabled bin management, automated picking route optimization, and real-time tracking of goods in transit.

Problem

When data is transferred manually between Excel spreadsheets, it can be lost or duplicated. No department can be certain that it is working with up-to-date information.

What Business Central Provides

A single source of truth where creating a sales order automatically reserves inventory in the warehouse and generates an invoice without any manual data duplication.

Problem

The business owner is forced to personally approve minor payments because the process can’t be trusted. Delegating financial decisions without a reliable control system creates a risk of misuse or errors.

What Business Central Provides

A configurable approval matrix in the Workflow module based on transaction amounts, financial responsibility centers, and expense categories.

Problem

Managers spend up to 40% of their working day manually completing repetitive documents. Day-to-day operational tasks consume resources that should be directed toward strategic priorities.

What Business Central Provides

Document templates, automated recurring invoicing, and automatic order creation.

Problem

Collecting source documents creates chaos and stress for the accounting team. Data is scattered, some documents are missing, and every audit turns into a stressful project lasting several weeks.

What Business Central Provides

The system is designed from the outset around strict principles of transparent and easy-to-understand financial auditing. Every transaction is fully traceable, and a complete audit trail is generated automatically.

Problem

The on-premises database is not designed for large-scale operations. Multi-currency accounting, the simultaneous operation of multiple legal entities, and high transaction volumes lead to system failures and reduced performance.

What Business Central Provides

Automatic horizontal scaling of Azure cloud resources during peak workloads, without performance degradation or intervention from the IT team.

Which Business Processes Does CBPM Service Automate with ERP Systems

End-to-end business process automation covers all key areas of company operations. Modules are configured to match each business’s unique needs, exchange data without delays, and enable teams to work within a unified cloud ecosystem.

Finance Automation

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Cash flow accounting, cost calculation, automated online banking (bank-client) integration, and IFRS reporting.

Sales Automation

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Sales pipeline management, lead tracking, automated generation of commercial proposals, and shipment control.

Procurement Automation

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Supplier reliability monitoring, automated order volume calculation, and tracking of invoices in transit.

Logistics and Warehouse Automation

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WMS-based location management, product barcoding, cross-docking, and optimization of picking routes.

Manufacturing Automation

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Bill of Materials (BOM) management, production line capacity planning, defect control, and material consumption accounting.

HR Process Automation

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Time tracking, calculation of complex KPI-based bonuses, leave management, and management of the company’s talent pool.

Document Workflow Automation

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Electronic contract approvals through Workflow routes, standardized document templates, and fast search within a cloud archive.

Analytics and Reporting Automation

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Creation of clear visual charts and predictive business models in Power BI, based on big data.

Payroll Automation

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Automate payroll calculations, taxes, and employee payments without manual processing.

Planning to Migrate from 1C:Enterprise / BAS to a Modern ERP System?

Migrate from 1C:Enterprise / BAS to a modern, world-class ERP platform with support for Ukrainian accounting and tax requirements.

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  • Data and Business Logic Preservation

  • Parallel Operation of Both Systems During Migration

  • Team Training Included

Pre-Project Assessment: Rapid Format or In-Depth Discovery Phase

Rapid Assessment

Process: Two to three meetings with the client, during which we interview stakeholders and identify the main business problems. Based on the expert assessment, we prepare a list of the required work and present it to the client.

Primary Purpose: A general view of the project’s scale, needed for the first decision: which system to choose and whether to proceed.

Outcome: A preliminary estimate of scope, timeline, and budget. The figures are approximate: actual numbers may differ.

Duration and Cost: From one day to two weeks. No charge.

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Business analytics and financial dashboard

Pre-Project Discovery

Process:

  • A series of interviews with users across every area targeted for business process automation, with each meeting formally documented;
  • We create and present the target model using the client’s real-life examples, mapping the client’s actual processes against standard functionality and future subsystems;
  • A Fit-Gap analysis to identify areas where standard functionality does not cover the business’s needs;
  • A technical specification for each required customization;
  • The final project estimate.

Primary Purpose: A clear understanding of the project’s real scope before it starts.

Outcome: Estimate accuracy with a margin of error of up to 10% and controlled cost. The client receives an agreed model of the future system, a technical specification, a project estimate, an implementation schedule, and a roadmap.

Duration and Cost: A separate phase that precedes the project. Cost ranges from 5% to 30% of the budget, depending on the project’s uniqueness: the closer it is to standard functionality, the lower the cost.

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Methodology and Implementation Stages

ERP implementation is, first and foremost, the automation of a company’s business processes, and most challenges in such projects arise not from the system itself, but from the implementation approach. Our methodology is the result of 25 years of experience and more than 200 completed projects.

1. Pre-Project Assessment

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We conduct a series of interviews with users across all areas that require automation and document the processes and requirements in formal records. We model the processes within the standard system configuration and validate with the client that they are reflected correctly. Based on the Fit-Gap analysis, we identify differences between business needs and standard functionality, prepare the technical specification, and assess the feasibility of each customization.

2. Project Schedule and Roadmap

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Based on the Discovery phase, the CBPM Service team presents the client with a model of the future system, the technical specification, project estimate, and implementation approach. We approve the project schedule and roadmap jointly with the client and project team before work begins.

3. Migration Scope Alignment

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CBPM Service analysts prepare a list of migration objects, define the format and sequence of data transfer, and agree on these with the client.

4. Configuration and Development

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We carry out implementation using a sprint-based approach, which gives us clear control and transparent status at every stage. Our team performs all customizations strictly per the approved technical specification and demonstrates the finished functionality to the client.

5. Initial Training

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We provide initial training for the client’s team so that users can work in the system and test it using their own business processes.

6. Migration to the Test Database

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We process master data and product catalogs separately from balances, including inventory, cash-related liabilities, settlements with customers and suppliers, and payroll. Before migration, we perform data mapping and clean outdated information. CBPM’s experts export data using dedicated scripts as of a specified date and transfer the agreed scope to the test database.

7. Test Operation and Refinement

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During the test operation phase, the client works in the new system. Based on the results, we either proceed to production launch or prepare a list of required refinements.

8. Production Launch and Support

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We implement the agreed refinements and confirm readiness for production operation. We then switch operations to the new system. CBPM Service consultants work alongside the client’s employees during the first reporting period close, identify any issues, and promptly resolve deviations. Our experts then provide ongoing support and maintenance in accordance with the SLA.

Projects We’re Proud Of

Over 200 successful implementations across industries and businesses of different sizes.
95% of our clients recommend us. 25 years of experience.

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How CBPM Service Ensures Predictable Business Process Automation

Reliable business process automation is based on proven international approaches to implementing Microsoft ERP systems.

Agile Approach to Automation Implementation

Automation implementation is divided into short sprints with functionality delivered step by step.

Transparent Budget and Project Stage Planning

Clearly defined stages, transparent responsibilities, and progress tracking without disrupting production, with team support at every step.

Pre-Project Analysis

Before signing the contract, we conduct a technical audit of the IT architecture, define the project scope and boundaries, and develop a system concept with a preliminary roadmap.

Hybrid Expertise in ERP, Finance, and Business Analytics

We combine expertise in ERP implementation, financial accounting, and business analytics to deliver comprehensive business process automation.

Experience Automating Processes Across Different Industries

Practical experience in automating business processes in retail, distribution, manufacturing, logistics, and service companies.

25+ Years of Experience with ERP Solutions

Deep knowledge of database architecture enables us to build reliable integrations that remain stable even under high workloads.

Post-Launch System Support and Development

Fast resolution of technical incidents and module updates in line with changes in Ukrainian legislation.

Expertise in Implementing Microsoft Ecosystem Solutions

Experience implementing and integrating Microsoft solutions for finance automation, business processes, analytics, and corporate infrastructure.

What Determines the Success of an ERP Project: Mutual Responsibility of Both Parties

Successful projects are built on several shared conditions on the client’s side. We discuss these before the project begins to ensure that implementation stays within the agreed budget and timeline. Each condition is based on a specific lesson learned from previous projects and helps protect the client’s budget.

Responsible Persons and Roles

The client puts together its own project team, including a key user and a project sponsor. The roles of all participants must be clearly defined: who is responsible for the budget, who approves scope expansion, and who is responsible for completing specific tasks.

Coordination Meetings

Regular coordination meetings ensure that both parties maintain a shared understanding of the project status, budget, and workstreams. We hold status meetings every two weeks and include the project sponsor in monthly meetings to review overall status and agree on next steps.

Project Management

The project methodology must include dedicated time and budget for management activities: planning, execution control, and documenting meetings. This ensures continuous task oversight and adherence to deadlines. The technical side is supported through structured maintenance procedures, including configuration change tracking and release management.

A Sprint-Based Approach Combined with These Conditions Is the Foundation of a Successfully Delivered Project

Client-Side Resource Allocation

We prepare and agree on a resource allocation plan for the client’s specialists and require adherence to it. The plan specifies which specialist must be assigned and for what percentage of their time, for example, 50%, during a particular month. This prevents project team downtime and helps maintain the agreed schedule.

Client Team Motivation

The client approves an internal document defining incentives for its project team based on results. Projects are delivered significantly more effectively when the client’s team clearly understands how its motivation is linked to the project outcome.

Deadline Discipline

If the client delays the agreed schedule by more than 30 days due to reasons on its side, the cost of subsequent work automatically increases by 30%. The purpose of this rule is not to generate additional revenue, but to keep the project within the agreed budget, scope, and timeline.

Downtime Compensation

If the implementation team experiences downtime due to the client, the downtime is compensated at a coefficient of 0.7 of the previously planned workload. The team is assigned to the project, and its time is reserved in advance.

Mutual Guarantees from the Implementation Partner

When the client accepts these commitments, we in turn guarantee compliance with the agreed deadlines. Otherwise, reciprocal penalties apply.

Looking for an Alternative to 1C or BAS?

Demand for migration from 1C to international platforms continues to grow, and Business Central is one of the most popular migration options.

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  • Data and Business Logic Preservation

  • Parallel Operation of Both Systems During Migration

  • Team Training Included

Tell Us About Your Project

    We respond within
    24 hours on business days

    1. Inquiry

    Leave your contact details and briefly describe your situation, including your current system, number of users, and the issues you would like to resolve.

    2. Introductory Call with a Manager

    A 30-minute conversation to discuss your pain points, timeline expectations, and the project delivery approach so we can select the right team for your needs.

    3. Pre-Project Discovery

    A technical audit of your IT architecture, definition of the project scope and boundaries, development of the system concept, and preparation of a preliminary roadmap.

    4. Proposal

    A detailed document outlining the scope of work, timeline for each project stage, and estimated cost.

    Frequently Asked Questions

    Business process automation enables companies to replace manual operations with automated workflows and a unified digital management system. It helps integrate finance, warehousing, sales, and other departments into a single operational environment, reduce errors, eliminate data duplication, and accelerate company operations.

    If closing the balance takes weeks, warehouse inventory records constantly differ from actual stock levels, and managers lose orders because of chaos in spreadsheets, the company urgently needs modernization. An ERP system eliminates these problems by creating a single, reliable source of information.

    Partial business process automation, where each department uses separate specialized software, creates isolated systems and fragmented data. This leads to manual data transfers, duplicated operations, errors, and delays. Only a comprehensive ERP platform can provide a unified information environment and seamless interaction between all of the company’s business processes.

    The duration of automation depends on the complexity of the processes, the number of integrations, and the size of the company. Basic automation scenarios can be implemented within a few weeks, while complex projects are delivered in stages over several months. An Agile approach allows individual processes to be launched gradually without waiting for the entire project to be completed.

    Corporate information is hosted in certified Microsoft Azure data centers located within the European Union. Data is encrypted according to banking-grade security standards, while database backups are performed automatically every hour, helping protect information against loss, damage, and unauthorized access.